Q: Where can I sign up for a Press Enterprise Online Edition subscription?

Q: I already have a Press Enterprise Print Edition subscription. How can I get an Online Edition subscription?

Q: I am going on vacation and putting my print subscription on hold. Will I be able to use my online access during this time?

Q: How much does an Online Subscription cost?

Q: My son/daughter is away at college and I'd like to be able to let them view the Press Enterprise Online Edition from school. How can I do this?

Q: I’m paid through the next three months, but would like to pay the yearly rate. Can I just pay for the additional nine months?

Q: How do I get a user name and password?

Q: What if I've lost or forgotten my password? How can I retrieve it?

Q: For problems logging in or technology concerns, who do I call?

Q: I’ve clicked on the page to download a page but I get an error message. How do I download the page?

Q: It says that my account will be disabled if it is accessed from too many locations during a given month. Does this mean I can or can’t share my password?

Q: I'm trying to enter my credit card information to purchase an online subscription, but what is the 'CSC' Block on my Credit Card?

Q: Can I purchase a subscription in a manner other than using my Credit Card online? Perhaps with a check or by cash?

Q: Where can I sign up for a Press Enterprise Online Edition subscription? (Back to Top)
A: An Online Edition subscription may be purchased in lengths of one week, one month, and one year, all payable online via credit card. Follow the link on the right hand side of the home page that says "Login", or follow this link: http://www.pressenterpriseonline.com/signup.php.

Q: I already have a Press Enterprise Print Edition subscription. How can I get an Online Edition subscription?(Back to Top)
A: If you have a current 52-week subscription to the Print Edition or are enrolled in our auto-pay program, you may request a username and password to the website for free. If you currently pay for your subscription for less than a year at a time, you may purchase an Online Edition subscription in addition to your existing Print Edition subscription.

Q: I am going on vacation and putting my print subscription on hold. Will I be able to use my online access during this time?(Back to Top)
A: We allow access to the online edition for up to 2 weeks while your print edition is on vacation hold.

Q: How much does an Online Subscription cost?(Back to Top)
A: For a one week subscription, the cost is $2.50. For a one month subscription, the cost is $6.95. For a one year subscription, the cost is $74.95. However, when you purchase a 52-week Print Edition subscription at our regular rate or enroll in our auto-pay program, you can access the online edition while your print edition subscription is active.

Q: My son/daughter is away at college and I'd like to be able to let them view the Press Enterprise Online Edition from school. How can I do this?(Back to Top)
A: If you currently pay for your Print Edition yearly, you can sign up for a username and password on our site and simply pass that information onto your son/daughter. If you are not a yearly subscriber, they can purchase an Online Edition subscription from our site using a credit card, by downloading the our Online Edition subscription form and sending a check, or by stopping by one of our offices. Please not that only one (1) user at any given time can use your login and your account can only be accessed from a few unique locations each month.

Q: I’m paid through the next three months, but would like to pay the yearly rate. Can I just pay for the additional nine months?(Back to Top)
A: To qualify for the annual rate, you must pay for the full annual subscription rate.

Q: How do I get a user name and password?(Back to Top)
A: Once on the home page of the new web site, look for the yellow box on the far right. Follow the instructions from there or click on the following link: http://www.pressenterpriseonline.com/signup.php.

Q: What if I've lost or forgotten my password? How can I retrieve it?(Back to Top)
A: There is a password retrieval form on our login page. That can be found here.

Q: For problems logging in or technology concerns, who do I call?(Back to Top)
A: Our computer department has a voicemail box at (570) 387-1234 extension 1932.

Q: I’ve clicked on the page to try and download it, but I get an error message. How do I download the page?(Back to Top)
A: You’ll need Adobe Reader, if you don’t already have it. It’s a free download. Just go to http://www.adobe.com or follow the link below!

Q: It says that my account will be disabled if it is accessed from too many locations during a given month. Does this mean I can or can’t share my password?(Back to Top)
A: Our software will not allow you to access your account from two computers at the same time. Therefore, if your password is shared with another person, then you may be effectively locked out of your own account. For this reason, we would encourage you to share your user name and password only with your immediate family members.
In order to protect our online users, we will disable your account if it appears that someone else has gotten a hold of your account information. We do this by tracking IP address numbers. If your account is disabled, please leave a message for our online department at 387-1234 extension 1932 so that we can set up a new user name and password.

Q: I'm trying to enter my credit card information to purchase an online subscription, but what is the 'CSC' Block on my Credit Card?(Back to Top)
A: Due to the amount of credit card fraud over the internet, banks will soon REQUIRE this information to process credit card orders online - you can expect to see it used everywhere in the very near future. Your benefit is that it prevents any fraudulent charges using your credit card, i.e. no one can pick up an old receipt of yours and use that info to fraudulently use your credit card. You can find your CSC number here:

American Express 4 digits on front of card		Visa and Mastercard last 3 digits on back of card

Q: Can I purchase a subscription in a manner other than using my Credit Card online? Perhaps with a check or by cash? (Back to Top)
A: Yes. You can either call our offices from 8am - 5pm Monday - Friday and 8:30am - 5 pm Saturday to set up your account over the phone using your Credit Card or download our mail-in form and send a check to the address on the form. Walk-in subscriptions are also available if a cash payment is your only payment method. Get the mail-in form here:

http://www.pressenterpriseonline.com/subscriptionform.pdf